Privacy Policy
Last Updated: August 12, 2026
Novazure (“Novazure,” “we,” “us,” or “our”) respects your privacy and takes the protection of the personal and business information you provide seriously.
This Privacy Policy explains how we may collect, use, retain, and share information when you visit bestdustcollector.com, submit an inquiry, contact us, provide project information, or otherwise interact with our website.
By using this website, you acknowledge the information practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
When you contact us through our website forms, email, telephone, WhatsApp, or other communication channels, we may collect information such as:
Your name;
Company name;
Business email address;
Telephone number or WhatsApp contact information;
Information you voluntarily include in an inquiry or message;
Technical or commercial information related to an industrial dust collection project.
Project information may include, but is not limited to:
Dust type and dust characteristics;
Production processes and dust-generating points;
Required airflow;
Operating temperature;
Dust concentration;
Operating hours;
Available installation space;
Electrical requirements;
Project location;
Technical specifications or purchasing requirements.
If file-upload functionality is available, you may also choose to provide drawings, layout plans, photographs, technical specifications, data sheets, spreadsheets, or other project-related documents.
Please provide only the information reasonably necessary for us to evaluate your inquiry or project, and avoid submitting unnecessary sensitive personal information through messages or attachments.
2. Information Collected Automatically
When you visit our website, our systems or third-party service providers may automatically collect certain technical and usage information, such as:
IP address;
Browser type;
Device type;
Operating system;
Date and time of access;
Referring website or page;
Pages viewed;
Website interaction and performance data;
Information generated through cookies or similar technologies.
This information is primarily used for website operation, security, traffic analysis, and improving the user experience.
3. How We Use Your Information
We may use the information we collect for purposes including:
Receiving, managing, and responding to inquiries;
Understanding your industrial dust collection requirements;
Evaluating dust characteristics, process conditions, airflow, and other operating parameters;
Assisting with the selection of suitable dust collection equipment or system configurations;
Preparing technical recommendations, quotations, or related project documents;
Communicating with you regarding products, projects, orders, or after-sales support;
Coordinating technical, manufacturing, inspection, logistics, or other project-related activities;
Operating, maintaining, and improving our website;
Preventing spam, fraud, misuse, or other security risks;
Analyzing website traffic and user interactions;
Maintaining necessary business records;
Complying with applicable legal obligations;
Establishing, exercising, or protecting our legitimate rights and interests.
We do not sell or rent your personal information to third parties.
4. Project Information and Business Partners
Novazure provides industrial dust collection equipment and related solution support to industrial customers.
To evaluate an inquiry, select equipment, prepare a technical proposal, confirm manufacturing feasibility, or carry out a project, we may share certain project information with manufacturing, engineering, technical, inspection, logistics, or other professional partners where reasonably necessary.
Such information may include:
Operating conditions;
Dust characteristics;
Equipment requirements;
Layout or installation conditions;
Drawings;
Product specifications;
Other information reasonably required to support the project.
We aim to share only the information necessary for the relevant work.
5. Cookies and Website Analytics
Our website may use cookies, server logs, and similar technologies to support:
Normal website operation;
Website security and anti-spam functions;
Website performance monitoring;
Traffic measurement;
Analysis of page usage;
Improvement of website functionality and user experience.
Some cookies may be placed by third-party technology providers used by this website.
You can restrict or delete cookies through your browser settings. However, disabling certain cookies may affect the proper operation of some website functions.
6. How We Share Information
Except as otherwise described in this Privacy Policy, we may disclose information only where reasonably necessary to:
Authorized persons handling inquiries or projects;
Manufacturing, engineering, or technical partners involved in a project;
Website hosting, security, email, form processing, anti-spam, analytics, or data storage service providers;
Logistics, inspection, or other project service providers;
Professional advisers, such as legal or financial advisers;
Regulatory authorities, courts, law enforcement agencies, or other authorized bodies where disclosure is required by applicable law;
Relevant buyers, successors, or professional advisers in connection with a future business restructuring, financing, merger, or asset transfer.
We do not sell your personal information to unrelated third parties.
7. International Data Processing
Because Novazure serves industrial customers in different countries and regions, we, our technology service providers, or our project partners may be located outside your country or region.
As a result, your information may be processed or stored in jurisdictions whose data protection laws differ from those of your location.
Where required by applicable law, we will take reasonable measures to protect such information.
8. Data Retention
We retain personal information and project information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
The retention period may depend on factors such as:
Whether an inquiry remains active;
Whether the inquiry develops into a project or commercial relationship;
After-sales or warranty requirements;
The nature and sensitivity of the information;
Business recordkeeping requirements;
Legal, tax, or regulatory obligations;
The need to resolve disputes or protect legitimate interests.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
9. Data Security
We take reasonable technical and organizational measures to reduce the risk of unauthorized access, use, disclosure, alteration, or loss of information.
Our website uses secure connections and other appropriate website security measures.
However, no internet transmission, email system, cloud service, or electronic storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security in all circumstances.
10. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
Ask whether we hold personal information about you;
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request restriction of certain processing activities;
Object to certain processing activities;
Request a portable copy of certain information;
Withdraw consent where processing is based on consent;
Submit a complaint to an applicable data protection authority.
These rights may be subject to conditions, limitations, or exceptions under applicable law.
If you wish to exercise any applicable privacy rights, please contact us using the information provided below.
To protect your information, we may request reasonable information to verify your identity or confirm the validity of your request.
11. Children’s Privacy
Novazure is a B2B website intended for businesses and industrial professionals and is not designed for children.
We do not knowingly collect personal information from children through this website.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These third parties operate under their own privacy policies and information-handling practices.
This Privacy Policy applies only to information collected and processed by Novazure and does not apply to information independently collected by third parties.
We encourage you to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website functionality, business practices, technology tools, or applicable legal requirements.
Any updated version will be published on this page, and the “Last Updated” date at the top of the page will be revised accordingly.
We encourage you to review this page periodically for the latest version of our Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy, our information-handling practices, or your personal information, or if you wish to submit a privacy-related request, please contact us:
Novazure
Email: sales@bestdustcollector.com
Phone / WhatsApp: +86 138 6219 4108
Website: bestdustcollector.com
When contacting us about a privacy matter, please indicate “Privacy” or “Privacy Request” in your email or message so that we can identify and handle your request appropriately.